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Revere Ware Parts :: 2022

Archive | 2022

Beware of porch package theft

By on February 27, 2022 in Shipping

Given the prominence package theft from porches has seen the last few years, I probably don’t need to remind anyone to take care in removing your delivered packages from your porch as soon as possible after delivery.  But I will anyways, given that we’ve had a number of packages delivered to the correct address go missing in the last couple of months.  There are some easy things you can do to better protect yourself.

– Get a camera or video doorbell on your porch. We’ve all seen plenty of videos of people stealing packages, that seem to be aware of the cameras, but at least this gives you some certainty that a package was stolen, and not mis-delivered, and gives you photos and video to submit along with a police report.

– Talk to the drivers.  We’ve tried to talk to our delivery drivers from Fedex, Amazon, UPS, and USPS to ask them to put packages behind the columns on our porch and not right in the middle where they are prominently visible, and many of them do this consistently, so that is worth a try.

– Install a package drop or package delivery box.  At a former house we installed a package drop slot that went into our garage, for smaller packages and it worked well.

– Use a separate mailing address.  We also maintain a UPS store mailbox account, and whenever we are on vacation, we divert all deliveries there.  We also take care to have any high value items delivered there.

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Calling all 3D designers – help designing low volume replacement parts

By on February 21, 2022 in Parts

There are some simple economics behind producing repayment parts like ours.  When we want to make a new part, we have to be somewhat certain that we can sell enough over a reasonable period of time to cover the cost of production.  Producing a new part involves two things – the cost to make the mold, and the MOQ, minimum order quantity.

The cost of making a mold itself can be a barrier to making a new part, but it really isn’t the worst.  The minimum order quantity is often 3,000-5,000 parts.  If we only expect to sell a hundred of a part each year, it can take a long time to work through that inventory, and all the while, we are sitting on working capital while we hold it.

So not every part can be made in quantity like the originals were.  An alternative is to design a 3D model to have printed via an online service.  The cost of each part goes up significantly, often 10-20 times the cost of production in quantity.  And the materials are getting better, but still aren’t quite suitable for all types of cookware replacement parts.

And there are tradeoffs. For example, our replacement handle for vintage Revere Ware stock pots and Dutch ovens has two halves that go together around the handle spline, and there is a nut embedded in one half of the handle.  With 3D printing you probably have to rely on just a sheet metal screw into a plastic hole.

But many people who can’t use their vintage Revere Ware pieces because of missing handles and such might be willing to accept some trade offs and pay a higher price just to be able to use their beloved piece again.

On such is the handle for the bale handle pot.

That top handle would be a great candidate for a printable 3D model.  The same is try for the coffee pot handle, although I’m not sure about availability of appropriate materials, as the coffee percolator handle is in much closer proximity to a stove heating element.

So far I’ve personally designed one part like this, a replacement trigger for the 3 1/2 quart tea kettle.

I’ve taught myself a bit of 3D design, but I don’t really have the time (or patience) to do more designs like this.

So I’d like to put it out there for any mechanical engineer or 3D designer / Revere Ware enthusiasts to take the flag and run with it.  There are probably at least half a dozen parts that could benefit from having a good 3D model that can either be printed in currently available materials, or in the future when better materials are available.

Please contact us if you are interested.

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Best of Revere Ware Parts blog: Extreme Handle Repair

By on January 31, 2022 in DIY

Today’s blast from the past is a reminder that anything can be fixed if you want to fix it bad enough.

This customer was faced with a sauce pan that required a handle type we don’t carry, and the handle spline was broken off to boot.

Sauce Pan Handle Project

This project involved putting a “Large” sauce pan handle on a “broken” handle stub of an early model Revere Ware 7” sauce pan.

The Problem :

Before: This “early” model sauce pan had a broken handle bracket.

After: Welding  approx. 3” of  ¾” x.065” stainless steel strip to the handle .

This is the finished handle fix –

Note:  The original -early model- right tab was wider than ¾” and had to be ground away to match the ¾” wide stainless strip added to fit the ¾” wide handle niches.

Note:  The dimensional detail of the added piece was accomplished by creating a piece of  light cardboard that fit the handle recesses and then transferring that to a thing piece of sheet metal and from that, it was transferred to the stainless piece for the handle. .

Left Side Detail:

Left Side A. The Left Side tab was basically unchanged.  However, we did weld the left tab to the new handle material for the purpose of strengthening the entire handle system.

Left Side B.   Blue Tape indicates the area of bakelight removal in the handle halves.

Note:  The black marker over the original strengthening rib where the handle is attached to the pan.  This rib interfered with the handle and therefore required some relieving of the handle with a Dremel tool to get clearance and allow the seam of the handle halves to mate up without a crack between them. (  See Blue Tape – Above  )

Left Side C.

Also the left side handle had to be relieved ( notice the semi-circle of blue tape ) and some of the handle cut away where the Tab was welded to the new handle material.

( See Blue Tape – Above  )

Right Side A.

The right side tab of the handle required the Tab be ground away so it was only ¾” wide to match both the new handle extension width and the bakelite handle niche.  Also bakelite had to be removed at the front of the handle where the strengthening rib interfered with the handle fitting flush to the tab.

( See Blue Tape — Above )

Right Side A.

This piece of .040” thick  x  ¾” wide  thick sheet metal was cut to fit the handle and used as a pattern for the shearing of the stainless piece that was .065″.

The stainless piece was then welded to the handle and ground flush.  Then the hole for the hanging ring was drilled after the handles were mounted and fitting well. The result is below.   ( The black line being the weld joint area. )

The Finished Pan….

The project was not all that involved and went quite smoothly.   Sheet metal snips, Dremel tool,  bench grinder, files, dial calipers, vice  and drill were the home shop tools involved.  I did take the stainless strip to a metal shop for shearing and welding.

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RevereWareParts customer service highlights for the week

By on January 24, 2022 in Uncategorized

We get a lot of requests for help from people that buy from us and people that don’t; we are happy to do what we can for everyone.  Here are some highlights from the week or answering people’s questions.

Mildred was curious on how to restore the shine on the outside of her tea kettle.

Thank you. Very helpful. Bar Keeper’s Friend brought
the sheen back!

—–Original Message—–
From: RevereWareParts Customer Service

Hi Mildred,

See our care guide; there is information there specifically about cleaning the outside of the kettle.

https://www.reverewareparts.com/information-product-manuals/care-and-cleaning/

Peter

Jeff had a lid with a broken off screw.

You folks are awesome, thanks so much.

From: RevereWareParts Customer Service

Hi Jeff,

See our page on this repair:

https://www.reverewareparts.com/information-product-manuals/knob-repair/

On that page you’ll find the specifications for the screw you need. We don’t sell them; you’ll have to
procure one from your local hardware store.

Peter

Andrea was inquiring about the Revere Tapster.

Thank you for the information!

From: RevereWareParts Customer Service

Hi Andrea,

This is the only information I currently have on our website about the Tapster:

https://www.reverewareparts.com/how-to-make-beer-elegant/

Peter

Eileen needed a new lid.

Thank you so much. I will look into that.

Eileen

RevereWareParts Customer Service wrote:

Hi Eileen,

Since Revere Ware stopped being produced in 2018 by the latest owners Corelle Inc,
new lids are no longer available. But there is a very robust market for used lids on eBay.
You can find a nice frequently updated and sorted list of Revere Ware lids available there
by size here:

https://www.revereware.org/lid.html

Peter

We’ll try to answer any question you have.

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Use caution with Revere Ware aluminum disc cookware

By on January 11, 2022 in Tips

We’ve previously recommended Revere Ware’s Tri-Ply cookware, because it does a good job of spreading the heat on the bottom of the pan.  The Tri-Ply cookware came in two varieties, one with the aluminum sandwiched between the two layers of stainless steel that are part of the cookware, and one with an aluminum and stainless steel disk attached to the bottom of the cooking vessel.

We were previously aware of rare occurrences where the aluminum disc would fall off, spilling out molten aluminum.  These seemed like on-off rare occurrences.  However, more recently we’ve been receiving more and more reports of this phenomenon.  Here is the latest:

This only seems to affect the aluminum disc types.  Because molten metal pours out when the disk falls off, there is a danger of series burns, and damage to stoves, counters, and flooring.

It isn’t clear why this seems to be happening more now, or whether it has always been a problem and we are just hearing about it more now.  It is possible that as this cookware ages and is exposed to repeated use, something may be happening to the materials that allows this to happen.

In the case above, the use wasn’t extreme in any way:

It was a electric stove on medium/ high heat boiling water. the pot was steaming boiling  when i went to dump the water in the sink  i hear something hit the floor  i thought it was water but it was liquid metal  the melted the flooring.  The bottom was still some what attached.

Given everything we know about this type of failure, I would caution anyone using this type of Revere Ware cookware as it may no longer be safe.

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Best of RevereWareParts Blog: October 2010 How We Make Cookware Parts

By on January 10, 2022 in RevereWareParts.com

Sometimes people mistake us for a big company and get upset when our parts aren’t perfect.  So coming across this article from 2010 it seems like a good reminder of how and why we do this.

About one out of every several hundred customers that buys a lid/cover knob from us complains that it didn’t come with a screw.  The reason is that, as far as we can tell, Revere Ware pot/pan covers had a permanently attached screw since day one.  I think the 0.3% of people who have covers where this is not true probably have a non Revere Ware cover that someone put a Revere Ware knob on, or their screw broke off and their lid was retrofitted to use a separate screw, as we outline here.

This issue is valuable as it highlights the process we have been going through to create replacement parts for Revere Ware cookware.  It seems that replacement parts have not been available from Revere Ware (now World Kitchen LLC) since 1986, according to World Kitchen’s website.  This has created not only a lack of parts for customers, but lack of unused parts for us to model ours after.

To create replacement parts, we attempt to find a wide enough sample of the cookware and parts to represent all possible variations that exist out there in the world.  It is not always easy and often times all we can find are parts that are well used and not exactly in their original shape.

With knobs in particular, there is a wide variation in the length of the screw and the actual knobs themselves have had at least 10 variations over the years, some with metal inserts, including aluminum and brass, some without, and with varying depths of screw holes.  With handles, there seems to be slight variations in hole separation.

Overall, if the number of complaints about problems is any indication, we’ve done a pretty good job; we receive about 2 or 3 complaints for every hundred parts we sell.  In many cases, a little bit of do-it-yourself effort, like widening holes in the metal part of a handle, can solve the problem.

Probably the largest hurdle and the reason people are upset when their parts don’t fit, is that we are often confused with the Revere Ware company, and as such, people expect the parts to work perfectly, unaware of the trouble we have had to go through to actually create suitable replacement parts.  While our name helps people understand exactly what we provide, people seem to skip past the numerous disclaimers on our site that we are not affiliated with the Revere Ware company or brand.

So, just to clarify, we are not the company that made the cookware and we have had no help from them in creating these parts.  You can find World Kitchen LLC, which owns the Revere Ware brand, here.

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The USPS has done great this holiday season

By on January 3, 2022 in Shipping

I am happy to report that we haven’t had a single lost or detoured package over the last two months.  And by all indications, the delivery times are pretty close to the revised 3-5 day window for first class mail.  Compared to the 2020 holiday season, 2021 shipping with the USPS went really well.

I don’t track UPS and Fedex as closely, because we rarely ship using any service other then that USPS.  But I can tell you that for the last couple of months, we’ve personally experienced a lot of delays with orders from Amazon; perhaps as much as 25% of our orders haven’t made their expected delivery day, and we’ve had a few that were very significantly delayed, and two that never showed up.  Compared to Amazon, the USPS comes out very much smelling like roses.

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Regarding order changes

By on January 2, 2022 in Uncategorized

TL:DR

We can’t add things to an order as we don’t store payment information and order cancellation isn’t always possible.

The Whole Story

A few times a month people request changes to orders placed through our website, such as adding an additional item, canceling and order, or changing the quantity of an item.  For a couple of reasons, order changes are not simple, and are not always possible.

For starters, we use a fulfillment contractor to ship our orders.  The orders placed on our website are then transmitted to our fulfillment contractors system and an order is created in their system.  Sometimes, an order is fulfilled quickly after it is placed and is added to a bin of outgoing orders.  When this happens, it is nearly impossible for them to dig through a large collection of packages and pull out a single one.

And sometimes it is just bad timing.  You place an order and 10 minutes later request cancellation.  We check our customer service email two hours later but the order has already shipped. 🙁

So when someone requests a cancellation, we do contact our fulfillment contractor and request cancellation, but about 20% of the time, the order is already in the outgoing shipping bin, or has shipped, and cancellation isn’t possible.

This also applies to requests to reduce the quantity of something in an order, for instance when you accidentally order two of something not realizing it was already in the cart; we’ll happily do that if we can, but it isn’t always possible.

Second, we chose long ago not to store payment information to reduce the exposure of that information being stolen should our website be hacked.  When you order from us, we simply pass your credit card information on to our merchant processor and never store it.  But that means if you ask us to add an item to your order (to combine shipping), we can’t, because we have no way of charging you for it.

When someone wants to add items to an order, we typically just cancel the original order (see above for limits on this) and ask the customer to place a new order for everything they wanted.

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